Smartjac offers a wide range of SIM cards including physical SIM cards and eSIMs. Our primary focus is on LTE 5G SA and Industrial SIM cards. We provide test SIM cards that are used both for lab tests and real deployments, and these can be edited with our SIM Editor tool.
Smartjac can provide SIM cards in volumes ranging from 10 pieces to 10,000 or more. Our main business focuses on low volumes and fast deliveries, with all personalization and printing done in-house.
Our SIM cards are used and deployed by partners such as Nokia, Ericsson, and other network suppliers. We have a strong existing global customer base including industry giants like Facebook/Meta, Google, Microsoft, and many more.
The Smartjac SIM Editor tool allows for advanced script creation and execution for SIM card administration. It supports UICC cards for 3G/4G/5G and can edit files in USIM and ISIM applications. The tool is optimized for quick content management, enabling users to browse, read, write, and generate dynamic scripts for SIM cards efficiently.
Smartjac is committed to environmental sustainability through its GREENCONNECT initiative. This includes the use of reduced-size cards, alternative card body materials, eco-friendly packaging, and optimized transportation. The 3R methodology (Reuse, Reduce, Recycle) is applied to products, services, and processes to support sustainable transformation.
For a quote, please send an email to order [at] smartjac.com. For technical inquiries, you can contact support [at] smartjac.com.
Smartjac offers comprehensive support including technical support, installation, setup, maintenance, and application support. We also provide training sessions for secure key generation and provisioning at the customer site.
The SIM personalization or provisioning process involves several key steps to ensure the secure and accurate deployment of SIM cards. This includes generating operational keys, configuring SIM profiles, designing printing, validating pre-production cards, producing cards, and securely sending key lists. For more details, please contact support here or email us at customer.service [at] smartjac.com.
Transferring the SIM Editor license involves installing the software on the new PC, initiating a license transfer request from the new PC, generating a new license on the current licensed PC, and finally activating the license on the new PC. For more detailed instructions, please contact support here or email us at customer.service [at] smartjac.com.
If the License Manager starts correctly but the SIM Editor window fails to appear, try refreshing the License Manager, ensure the software was installed with administrative rights, and check for network and security software interactions. Additional steps include uninstalling and reinstalling the software, and verifying that the operating system is a 64-bit version of Windows. For more help, please contact support here or email us at customer.service [at] smartjac.com.
Access Class Barring (ACC) settings are managed in the EF_ACC file under USIM (identifier '6F78'). ACC is used to control access attempts by allocating specific classes. These classes are defined in binary format, where each bit represents an access control class. For instance, setting ACC numbers 1 and 4 involves configuring the binary value accordingly and entering it into the ACC file. For detailed guidance, please contact support here or email us at customer.service [at] smartjac.com.
Communication errors with a PC/SC reader, such as "The Smart Card Resource Manager is not running," can be resolved by checking the Smart Card service status, updating drivers, avoiding software conflicts, ensuring proper settings in VMware if used, and trying different USB ports. For detailed troubleshooting steps, please contact support here or email us at customer.service [at] smartjac.com.
Yes, the SMAOT500B card supports URSP and network slicing. It can be configured to determine how to route outgoing traffic using UE Route Selection Policies. For more details, please contact support here or email us at customer.service [at] smartjac.com.
Yes, Smartjac's 5G SIM cards support both 5G_AKA and EAP_AKA_PRIME authentication methods without any additional configuration required on the card. These protocols are used for primary authentication in 5G networks. For more information, please contact support here or email us at customer.service [at] smartjac.com.
SUCI data on 5G cards involves configuring files under USIM in DF 5FC0 and DF 5FD0. SUCI uses asymmetric cryptography with key pairs, where the public key is stored on the card and the private key is on the network. For detailed configuration instructions, please contact support here or email us at customer.service [at] smartjac.com.
Transitioning to the TUAK algorithm involves reprogramming the SIM card to support the new keys and creating specific files. The TUAK OP key must be extended to 32 bytes. For assistance with configuration, please contact support here or email us at customer.service [at] smartjac.com.
Smartjac's SIM cards feature Java Card 3.1.0, 3GPP Release 16, GlobalPlatform 2.3, and support for OTA updates over SMS and HTTPs. They include hardware accelerators for cryptography, support various authentication algorithms (Milenage, TUAK, XOR), and offer multiple interfaces and memory specifications. For detailed specifications, please contact support here or email us at customer.service [at] smartjac.com.